3jl2 Casino – Privacy Policy

Last updated: June 2026  |  Effective upon use of the 3jl2 platform or submission of personal information.

1. Introduction

3jl2 Casino ("3jl2", "we", "our", "us") operates the online gaming platform accessible at https://3jl2.club. This Privacy Policy ("Policy") describes how 3jl2 collects, processes, stores, and discloses personal information obtained from players and visitors ("you", "your", "data subject") in connection with the use of the 3jl2 Platform.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By accessing the 3jl2 Platform or providing your personal information, you consent to the practices described in this Policy.

2. Information We Collect

3jl2 collects personal information in the following categories:

• Registration Data: Full legal name, date of birth, gender, Philippine mobile number, and account credentials (username and hashed password).
• Identity Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, driver's licence, PhilSys national ID) collected as required for KYC compliance and age verification.
• Financial Data: Deposit and withdrawal transaction records, e-wallet identifiers (GCash, PayMaya), bank account references (BDO, BPI, Metrobank, UnionBank, PNB), and transaction amounts in Philippine Peso.
• Gaming Activity Data: Game session records, bet history, win/loss records, bonus redemptions, and responsible gaming tool usage.
• Technical Data: IP address, device type, operating system, browser type, mobile network provider (Globe, Smart, DITO), session timestamps, and approximate geographic location.
• Communications Data: Records of live chat conversations, support emails, and feedback submitted to 3jl2 customer service.
• Preference Data: Language settings, notification preferences, responsible gaming limit settings, and game category preferences derived from usage patterns.

3jl2 does not knowingly collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data, health records, or religious affiliation.

3. How We Use Your Information

3jl2 processes your personal information for the following purposes:

• To create, verify, and maintain your 3jl2 account and authenticate your identity at login;
• To process financial transactions, including deposits and withdrawals, and to prevent fraud and money laundering in accordance with Philippine Anti-Money Laundering Act (AMLA) obligations;
• To verify your age and eligibility to participate in real-money gaming (21+ requirement);
• To provide, maintain, and improve the 3jl2 gaming platform and its features;
• To personalise your gaming experience, including game recommendations and promotional offers relevant to your play history;
• To administer bonuses, promotions, and loyalty programmes;
• To provide customer support and respond to your enquiries;
• To enforce our Terms and Conditions, detect and prevent cheating, collusion, or abuse of the platform;
• To comply with legal obligations imposed by PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory authorities;
• To send service notifications, security alerts, and — where you have consented — promotional communications.

4. Legal Basis for Processing

3jl2 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contract Performance: Processing necessary to deliver the services you have requested under our Terms and Conditions, including account management and transaction processing;
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AMLA reporting obligations, NPC regulations, and applicable Philippine tax laws;
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming enforcement, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing for direct marketing communications, where you have provided explicit opt-in consent, which may be withdrawn at any time.

5. Sharing of Personal Information

3jl2 does not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:

• Payment Processors: GCash, PayMaya, and partner banks receive transaction data strictly necessary to process deposits and withdrawals;
• Game Providers: JILI, PG Soft, Pragmatic Play, Fa Chai, and other licensed game studios may receive anonymised session identifiers for game delivery and fairness auditing purposes;
• Regulatory Authorities: PAGCOR, the AMLC, the NPC, and Philippine law enforcement agencies may receive data when required by law or valid legal process;
• Service Providers: IT infrastructure providers, analytics partners, and customer support tools operating under data processing agreements that restrict use to the specific services rendered for 3jl2;
• Corporate Transactions: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the business, subject to equivalent privacy protections.

All third-party recipients are contractually required to handle your personal data in compliance with the Data Privacy Act of 2012 and applicable NPC issuances.

6. Cookies and Tracking Technologies

3jl2 uses cookies and similar tracking technologies to operate the Platform, maintain session state, prevent fraud, and analyse usage patterns. The types of cookies used include:

• Essential Cookies: Required for the Platform to function, including login session management and security tokens. These cannot be disabled without impairing platform functionality.
• Analytical Cookies: Used to understand how players navigate the Platform, which games are popular, and where technical issues occur. Data is processed in aggregate form.
• Preference Cookies: Store your language preference, display settings, and other customisations.

By continuing to use the 3jl2 Platform, you consent to the placement of cookies as described above. You may manage cookie preferences through your browser settings; however, disabling essential cookies may affect platform functionality.

7. Data Retention

3jl2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. In general:

• Account registration data is retained for the duration of the account relationship and for a minimum of five (5) years thereafter, in accordance with PAGCOR licensing requirements and AMLA record-keeping obligations;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction as required by Philippine tax and anti-money laundering regulations;
• Customer support communications are retained for two (2) years from the date of the interaction;
• Technical and analytical data may be retained in aggregated, anonymised form for longer periods for platform improvement purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

8. Data Security

3jl2 implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting employee access to personal data on a need-to-know basis, regular security assessments and penetration testing, and incident response procedures compliant with NPC breach notification requirements.

While 3jl2 employs industry-standard security practices, no online system can guarantee absolute security. In the event of a personal data breach affecting your rights and freedoms, 3jl2 will notify the NPC and affected data subjects in accordance with NPC Circular 16-03.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3jl2:

• Right to be Informed: The right to know whether 3jl2 holds personal data about you and how it is being processed;
• Right to Access: The right to obtain a copy of your personal data and information about how it is processed;
• Right to Correction: The right to have inaccurate or incomplete personal data corrected;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for its original purpose, subject to overriding legal retention requirements;
• Right to Object: The right to object to processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our support team through the 3jl2 Platform. Requests will be acknowledged within seventy-two (72) hours and resolved within thirty (30) calendar days, subject to identity verification requirements.

10. Minors

The 3jl2 Platform is strictly intended for individuals aged 21 years and above. 3jl2 does not knowingly collect personal information from persons under 21. If we become aware that a minor has provided personal data, we will take immediate steps to close the account and delete the associated personal information. Parents or guardians who believe a minor has registered on the platform should contact 3jl2 support immediately.

11. International Data Transfers

Where personal data is transferred to, or processed by, entities located outside the Philippines — for example, in connection with cloud infrastructure providers or game platform operators — 3jl2 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with NPC requirements, to maintain a standard of protection equivalent to that provided under the Data Privacy Act of 2012.

12. Changes to This Privacy Policy

3jl2 may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or Platform features. Material changes will be notified to registered players via SMS or through a prominent notice on the 3jl2 Platform. The date of the most recent revision is displayed at the top of this page. Continued use of the Platform following notification of changes constitutes acceptance of the updated Policy.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

Email: [email protected] (subject line: "Data Privacy Request")
Live Chat: Available 24/7 through the 3jl2 Platform

If your concern is not resolved to your satisfaction, you have the right to file a complaint directly with the National Privacy Commission of the Philippines at privacy.gov.ph.